Coronavirus (COVID-19) Update May 2021

Florence St Family Practice is a registered Covid-19 vaccine provider participating in the Astra-Zeneca vaccine roll-out. As of the 17th of May all patients over 50 are eligible to make an appointment for an Astra-Zeneca Covid-19 vaccine at the practice. For people under 50, the Pfizer vaccine is the preferred vaccine- so far only people under 50 in the 1a and 1b groups have access to this vaccine. The Pfizer vaccine is only available at major vaccine hubs eg: Westmead Hospital and Homebush. For more details about the Covid-19 vaccine roll-out and the recent update, please view our Covid-19 VACCINE INFORMATION PAGE.

For those over 50, please note that the initial supply of vaccines is limited and we need to prioritise eligible patients. Our staff will be contacting these patients to make an appointment. As supply becomes more readily available more appointments will open up for Covid-19 vaccination, we ask that you please be patient. If you need to obtain an earlier appointment, you can go online to the vaccine eligibility checker- answer the eligibility questions, and then be directed to other practices in the area that are participating in the roll-out sooner. It is advisable to bring along a Health Summary.

For any other updates from Florence St Family Practice including:                                               Flu vaccines which are available now, please view the NEWS tab.

All patients are reminded to continue to wear a mask when attending the practice. We have a COVID Safety plan which  involves checking in with a QR code linked to Service NSW. If you do not have a phone that can download apps, then staff will check you in. All people who attend the practice need to check in with the QR code including carers and family members (children too).

In order to minimise the spread of coronavirus, if you are unwell, particularly with respiratory symptoms i.e runny nose, sore throat, cough, fever, headaches etc please PHONE the surgery for an initial bulk-billed telephone consultation, the doctor will then assess if you need to come in. Please DO NOT WALK-IN without an appointment.

If you are feeling very unwell- difficulty breathing, chest pains… call 000 for an ambulance.

NSW Health recommends that anyone with respiratory symptoms or unexplained fever should be tested for COVID-19. Anyone who has been in a hotspot location should also be tested. To arrange this, please call the surgery for a telephone appointment or contact the COVID hotline 1800 020 080.

NEW PATIENTS and patients with respiratory symptoms are advised to phone for an appointment rather than booking on-line.

Florence St Family Practice

Suite 6, Ground Floor
32 Florence St

Telephone:  (02) 9476 2255
Facsimile:    (02) 9476 3355

Find us on the web:

or on Facebook. Online Appointments are available

MB BS (Hons) (NSW), FFPA

MB BS (Syd), MGPP (Monash), Grad. Dip FM

MB BS (NSW), FACPsych Med

Dr Hema LOKU
MB BS (Hons), DMRT (Lond), FRACGP

MB BS (JCU), FRACGP, Dip. Child Health

Monday to Friday   8.30am – 6pm
Saturday               8.30am – 12noon
Sunday closed

Appointments can be made online or you can ring  for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking.
Urgent medical problems will always be dealt with promptly.

The doctors are available for home visits to regular patients if they are too sick to come to the surgery. Please phone the surgery in the morning so that house calls can be made at lunchtime.

When the surgery is closed, please ring 9476 2255 for instructions on how to get after-hours care OR you can call the:
Home Doctor Service- they provide telephone advice and after hours Home Visits if required for our surgery Ph: 13 SICK (7425). In an emergency however, ring 000 for an ambulance.

Our friendly reception staff are available to make bookings or help in any way.
Our practice is committed to preventive care. Doctors of this practice urge you to be included in our reminder system.
We  aim to provide high quality ongoing medical care. If you are unhappy with any aspect of your care we are keen to know about it. We welcome the opportunity to improve our service.
All patient information and medical records are strictly confidential.

You can contact your doctor by ringing during surgery hours.
Emergency calls will always be put straight through.


  • Home visits
  • Check-ups, ECGs, blood tests
  • Family planning, Pap smears, Pregnancy tests, Ante-natal care, Mirena IUD and Implanon insertion and removal
  • Counselling, psychology services
  • Immunisation: children, adults
  • Travel medicine
  • Minor surgery: stitching cuts, removing moles, skin cancers
  • Liquid nitrogen ‘freezing’ therapy for sunspots and warts
  • Dermatoscopy: skin checks
  • Hypnotherapy
  • Nutrition advice, weight control, Iron infusions
  • Stop smoking assistance
  • Diabetes management
  • Sclerotherapy of leg veins

Fees are payable at the time of consultation. They may be paid by cash, cheque, MasterCard or Visa.
Staff can assist with Medicare rebates in the surgery using Medicare Easyclaims.
Standard consultations for Pensioners, Children under 15, Veteran Affairs cardholders and health care cardholders are bulk-billed.