COVID-19 Vaccine Update 18th October, 2021

Florence St Family Practice is a registered Covid-19 vaccine provider. Pfizer vaccination is available to all unvaccinated patients at the practice over the age of 12 .  ATAGI recommends a 3rd primary dose of COVID-19 vaccine in severely immunocompromised populations to maximise the level of immune response to as close as possible to the general population. This is NOT a booster dose, booster announcements for those over 65 and younger have not been made yet. Please refer to the Covid-19 Vaccine information page for more details.

If you seek an earlier appointment than we have available, please continue to utilise the Vaccine Eligibility Checker. It is advisable to keep checking this as new sites appear over time.

For more details about the Covid-19 vaccine roll-out, please view our  Covid-19 VACCINE INFORMATION PAGE which has many useful links.

For any other updates from Florence St Family Practice please view the NEWS tab.

Coronavirus (COVID-19) Update October 2021

All patients are reminded to continue to wear a mask when attending the practice. We have a COVID Safety plan which  involves checking in with a QR code linked to Service NSW. If you do not have a phone that can download apps, then staff will check you in. All people who attend the practice need to check in with the QR code including carers and family members (children too).

In order to minimise the spread of coronavirus we recommend a bulk billed telehealth consultation at this time. Face to face appointments are still available for problems that cannot be addressed over the phone. Bulk-billed Telephone and Video Appointments are available to patients who have been seen in the last 12 months. Please phone to make these appointments. On-line appointments are currently available for telehealth consultations only.  For more information please view the Video and Telephone Health Call tab.

If you are unwell, particularly with respiratory symptoms i.e runny nose, sore throat, cough, fever, headaches etc. get tested and please PHONE the surgery for a bulk-billed telephone consultation, the doctor will then assess if you need to come in. The Covid-19 delta strain can also present with diarrhoea so we ask that these patients also PHONE the surgery for a telephone consultation. Please DO NOT WALK-IN without an appointment. Also, if you live in one of the Local Government Areas (LGA) of concern please organise a phone consultation.

If you are feeling very unwell– difficulty breathing, chest pains… call 000 for an ambulance.

NSW Health recommends that anyone with respiratory symptoms or unexplained fever should be tested for COVID-19. Anyone who has been in a hotspot location should also be tested. To arrange this, check the Service NSW app for testing sites or call the COVID hotline 1800 020 080 or contact the surgery.

NEW PATIENTS are advised to phone for an appointment rather than booking on-line.

Florence St Family Practice

Suite 6, Ground Floor
32 Florence St

Telephone:  (02) 9476 2255
Facsimile:    (02) 9476 3355

Find us on the web:

or on Facebook. Online Appointments are available

MB BS (Hons) (NSW), FFPA

MB BS (Syd), MGPP (Monash), Grad. Dip FM

MB BS (NSW), FACPsych Med

Dr Hema LOKU
MB BS (Hons), DMRT (Lond), FRACGP

MB BS (JCU), FRACGP, Dip. Child Health

Monday to Friday   8.30am – 6pm
Saturday               8.30am – 12noon
Sunday closed

Appointments can be made online or you can ring  for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking.
Urgent medical problems will always be dealt with promptly.

The doctors are available for home visits to regular patients if they are too sick to come to the surgery. Please phone the surgery in the morning so that house calls can be made at lunchtime.

When the surgery is closed, please ring 9476 2255 for instructions on how to get after-hours care OR you can call the:
Home Doctor Service- they provide telephone advice and after hours Home Visits if required for our surgery Ph: 13 SICK (7425). In an emergency however, ring 000 for an ambulance.

Our friendly reception staff are available to make bookings or help in any way.
Our practice is committed to preventive care. Doctors of this practice urge you to be included in our reminder system.
We  aim to provide high quality ongoing medical care. If you are unhappy with any aspect of your care we are keen to know about it. We welcome the opportunity to improve our service.
All patient information and medical records are strictly confidential.

You can contact your doctor by ringing during surgery hours.
Emergency calls will always be put straight through.


  • Home visits
  • Check-ups, ECGs, blood tests
  • Family planning, Pap smears, Pregnancy tests, Ante-natal care, Implanon insertion and removal, Mirena IUD (removal only)
  • Counselling, psychology services
  • Immunisation: children, adults
  • Travel medicine
  • Minor surgery: stitching cuts, removing moles, skin cancers
  • Liquid nitrogen ‘freezing’ therapy for sunspots and warts
  • Dermatoscopy: skin checks
  • Hypnotherapy
  • Nutrition advice, weight control, Iron infusions
  • Stop smoking assistance
  • Diabetes management
  • Sclerotherapy of leg veins

Fees are payable at the time of consultation. They may be paid by cash, cheque, MasterCard or Visa.
Staff can assist with Medicare rebates in the surgery using Medicare Easyclaims.
Standard consultations for Pensioners, Children under 15, Veteran Affairs cardholders and health care cardholders are bulk-billed.